Professional diagnostic, calibration, and repair service for the Abaxis Piccolo Xpress Chemistry Analyzer. We restore your unit to proper working condition with expert testing and fast turnaround.
What This Service Includes
- Complete diagnostic evaluation
- Repair of common failures: optics issues, rotor motor problems, sensor malfunctions, electronic board failures
- Internal cleaning and mechanical alignment
- Calibration and performance verification
- Final functional testing
- 90‑day warranty on all repair work
Warranty
90‑day warranty on all repair work performed
Warranty does not cover misuse, drops, or power surge damage.
The Piccolo Xpress may display various error codes when a fault is detected during testing. Some of the most common issues include:
Reagent & Calibration Errors
- Code 13: Expired reagent disc detected. The analyzer's built-in sensor will not allow expired discs to run.
- Error 4056: Disc Date Illegal. This is usually caused by outdated analyzer software requiring an update.
- Error 410D: Barcode Format Error. Typically indicates a dirty or damaged barcode reader lens
- Error 403A: Bead missing
- Error 403D: S/D Mix or Sample Mix : The analyzer detected improper mixing of sample or sample/diluent.
Hardware & Mechanical Errors
- Error 4210: Cuvette Sensor Error. This is usually related to a dirty optical sensor that requires cleaning.
- Error 4220: Drawer Open Jam. The analyzer failed to complete the task of opening the drawer to accept the disc.
- Error 407F: Fan/Motor Fault. Indicates an internal hardware issue or mechanical failure.
- Error 4036: Analyzer is too Hot.
- Error 4037: Insufficient sample The analyzer could not detect enough sample in the rotor.
- Error 4043 — Sample Blank Read: Inconsistent blank read during baseline optical measurement. Typically caused by rotor defects or sample contamination.
Abaxis Piccolo Xpress Analyzer Diagnostic, Calibration and Repair Service
Step 1: Purchase the service through our online store.
Step 2: Pack and ship your device to us along with all accessories.
Step 3:After receiving your unit, we will contact you with a repair estimate.
Step 4:After your approval, we will perform repairs, calibration, and full testing.
Step 5: Your device is serviced and shipped back within two business days via Priority Mail Service (return shipping cost covered by us).
Shipping Address
After making your purchase, please ship your unit to
- Imedtech Corp
- Att: Biomedical Deparment
- Stafford, Virginia, 22556 USA
- 1-866-3702722
Please Include:
- Device Accessories (Power Supply)
- NAME
- USERNAME
- PHONE
- PROBLEM DESCRIPTION
- RETURN ADDRESS
Repair Estimate Policy
If the estimate is not approved, we will:
- Return the unit to you at no extra cost, or
- Dispose of the unit at no extra cost, if you prefer
No hidden fees. No surprise charges.
